Occasional lock-outs from joining Daily Race (event countdown reaches zero but Join Event does not become active)

Mr Fox

Member
Twice (over the last week or so), I've registered for a Daily Race and patiently waited for the timer to count down to zero - only for the Join Event button to be added to the UI but not clickable. If I try going back to Online and entering, I end up with the following blank screen. This is all well within the couple of minutes of practice time at the start of the event.

I've tried rebooting LMU and even my entire machine in the first few minutes (certainly within qualy) but to no avail. Very frustrating that you wait for an event (the only one I can enter today due to time pressure) only to be locked out....
 

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Twice (over the last week or so), I've registered for a Daily Race and patiently waited for the timer to count down to zero - only for the Join Event button to be added to the UI but not clickable. If I try going back to Online and entering, I end up with the following blank screen. This is all well within the couple of minutes of practice time at the start of the event.

I've tried rebooting LMU and even my entire machine in the first few minutes (certainly within qualy) but to no avail. Very frustrating that you wait for an event (the only one I can enter today due to time pressure) only to be locked out....

Check your Windows time is set to automatic and it's synced.
 
Twice (over the last week or so), I've registered for a Daily Race and patiently waited for the timer to count down to zero - only for the Join Event button to be added to the UI but not clickable. If I try going back to Online and entering, I end up with the following blank screen. This is all well within the couple of minutes of practice time at the start of the event.

I've tried rebooting LMU and even my entire machine in the first few minutes (certainly within qualy) but to no avail. Very frustrating that you wait for an event (the only one I can enter today due to time pressure) only to be locked out....
Also: make sure you register at least 6 mins before the event, when you can. It's possible during busy periods that too many people register late (the servers start booting at 6 mins to go) and run out of spots.

I believe an extra server (or more) is started, to try and stop this happening, but still could happen.
 
Also: make sure you register at least 6 mins before the event, when you can. It's possible during busy periods that too many people register late (the servers start booting at 6 mins to go) and run out of spots.

I believe an extra server (or more) is started, to try and stop this happening, but still could happen.
Thanks @Lazza - on the last occasion (yesterday) I was registered 12+ minutes ahead of the event and I think this was the case when it happened last week too (but I can’t be sure on that instance).

@woodee’s clock suggestion will be checked too - but I managed to join the next daily race (GTEs) without issue so I’m struggling to see how the time could/would be synched ok for the second race without intervention.

What i *did* notice while waiting for the second race was the sequence:

1)Countdown timer active
2)Join Practice button is available
3)Timer hits zero
4)Join Practice button still available and Join Event button displayed but not clickable
5)Join Practice button disappears, Join Event button becomes clickable.

When I was denied access to the previous race, the system did not transition between states 4) and 5). The Join Practice button remained clickable but Join Event did not. In desperation, I think I exited to the Online or main menu and tried to get back in to the event page - eventually ending up with the semi-blank screen I attached to the first post.
 
Thanks @Lazza - on the last occasion (yesterday) I was registered 12+ minutes ahead of the event and I think this was the case when it happened last week too (but I can’t be sure on that instance).

@woodee’s clock suggestion will be checked too - but I managed to join the next daily race (GTEs) without issue so I’m struggling to see how the time could/would be synched ok for the second race without intervention.

What i *did* notice while waiting for the second race was the sequence:

1)Countdown timer active
2)Join Practice button is available
3)Timer hits zero
4)Join Practice button still available and Join Event button displayed but not clickable
5)Join Practice button disappears, Join Event button becomes clickable.

When I was denied access to the previous race, the system did not transition between states 4) and 5). The Join Practice button remained clickable but Join Event did not. In desperation, I think I exited to the Online or main menu and tried to get back in to the event page - eventually ending up with the semi-blank screen I attached to the first post.
That's a bit of a worry, the old workaround used to be to exit back out and back in (or, what worked for me nearly every time, was using the little pop-up over in the top-left of the UI indicating there was a registered event).
 
The little ‘event in progress’ didn’t work - neither did the ‘jump straight in’ button (can’t remember the exact wording) that appears on the Online menu where you can select daily, weekly, special race schedules.
 
I had the same problem yesterday. I was able to register. After the timer expired I could only join the training. The bad thing was that the race still counted and I got points deducted. It's very annoying, of course.
 

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Last few days servers have been slow to start in general, was seeing upto a 5min delay following when they should have started.
 
Wow. 90+% of the time it has been fine though - and it’s not as if there have been any daylight saving changes over the period…
I don't know the why, that's just usually the case. I had it myself - for whatever reason I'd set the timezone manually, it was correct, and I couldn't join any servers. Set it to Auto, still correct, and it worked. Dunno.
 
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